SUMMARY
Strengths include excellent communication across all forms of media, ability to multitask efficiently, train others in new media journalism, and provide effective online support. Proven experience working under tight deadlines. Multimedia technology skills include: imaging, audio, video, and web design. Specific interest in social media, digital storytelling, and emerging web technologies.
NEW MEDIA SKILLS
- HTML CSS Flash Search Engine Optimization RSS Microsoft Office Windows Mac
- Firefox Opera Safari Chrome Photoshop Final Cut Pro Drupal Wordpress TypePad
- Facebook Flickr Digg Delicious LexisNexis Public Domain Pipl Search Podcasting
- Streaming Audio/Video Soundslides Plus YouTube Vimeo Web Hosting Dreamweaver
PROFESSIONAL EXPERIENCE
2MRW.MEDIA | Washington, D.C. 2008 – 2009
Founder/Webmaster/Freelance New Media Consultant (2009)
- Designed, built, and expanded original websites and niche blogs using the Drupal, Rapidweaver, TypePad and Wordpress content management systems.
- Published and promoted fresh content while leveraging social media, user-generated content, and microblogs.
Webmaster/Web Producer/Reporter (2008)
- Worked with managing editors to produce the Saturday Edition of the American Observer, a publication of American University’s School of Communication.
- Published editions 15, 18, 21, 24, and 25 under tight deadlines.
- Reported and produced original stories relating to career advice, technology, politics, and local events.
- Covered the Inauguration of Barack Obama live via Twitter as a part of a joint social media venture between American University, NPR, and CBS.
CURRENT EMPLOYER | Washington, D.C. 2006 – 2009
Data Collection/Research (2009)
- Assisted in proofreading and indexing print products before publication.
- Tested websites and social media applications prior to official launch.
- Maintained and updated an extensive database.
Operations Associate (2006)
- Enrolled thousands of business and personal accounts in free internet banking service and online bill-pay service.
- Established rapport and credibility with business customers, branch managers, and third-party vendors.
- Worked with the Metavante Corporation and branches to resolve bank wide and specific technical issues related to systems conversion.
- Internet Banking Specialist/Customer Service (2004-2006)
- Facilitated day-to-day enrollment, account maintenance, customer service, and technical assistance to users of HUB’s free internet banking service.
- Collaborated with Research Department to develop daily status reports.
- Instrumental in providing daily communications designed to increase efficiency and productivity of customer service representatives.
M.A. Interactive Journalism, American University | Washington, D.C. 2007-2009
Cohort 10 (Part-Time Student)
Journalism Training, News University | www.newsu.org 2007-2009
Distance Learning: Online Journalism, The New School | New York City 2007
B.A. Politics, The Catholic University of America | Washington, D.C. 1999-2003
AWARDS AND PROFESSIONAL AFFILIATIONS
Member - Online News Association
Member – TypePad for Journalists
Member - Newseum: The Interactive Museum of News
Candidate - 2009 John Merriman Award
Candidate - Visions 2008 Making Media That Matters